Privacy Policy
Last Updated: May 16, 2025
This Privacy Policy describes how SyftCom collects, uses, and protects your information when you use our services.
Our Policy
This Privacy Policy describes the privacy practices of SyftCom ("SyftCom", "we", "us" and/or "our") with respect to our use and disclosure of the information that we collect about users of the Syft mobile application, website, related services for obtaining temporary telephone numbers for voice, SMS, and MMS use, and any other interactions we may have with you online and offline (collectively, our "Services").
Before you use or submit any information through or in connection with our Services, please carefully review this Privacy Policy. By using any part of our Services, you understand that your information will be collected, used, and disclosed as outlined in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services.
What This Policy Covers
Information We Collect About You
In order to provide and improve upon our services, we receive and collect information about you in various ways. When you interact with us through our Services, we collect information when you provide information directly to us, when we passively collect information from or about you, and when we collect information about you from third parties. We may combine all of the information we collect from or about you from these various sources.
Information You Provide Directly to Us
In order for you to use our Services, we may collect information about you when you voluntarily provide such information, including:
- Account Information: When you register for our Services, we may collect your mobile phone number (from which we may derive your mobile carrier), email address, and other information necessary to provide you with temporary phone numbers
- Communications Content: Voice calls, SMS messages, and MMS messages sent and received through our temporary phone numbers
- Payment Information: If you make purchases through our Services, we collect payment information through our payment processors
- Support Communications: When you contact us for support, we collect the information you provide in those communications
- Other Information: Any other information that identifies or can be reasonably associated with you that you choose to provide
Information that is Automatically Collected
We also collect information through automated and technical means as you use our Services:
Device and Usage Information
When you interact with our Services, we receive and store certain information that is collected passively using various technologies. This information includes IP address, device type, screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, the pages you view in our Services, how you use our Services, mobile carrier, time zone, device identifiers, and similar technical information.
Cookies and Similar Technologies
We use cookies, tracking pixels, SDKs, and similar technologies to:
- Provide and improve our Services
- Remember your preferences and settings
- Analyze how our Services are used
- Provide personalized content and experiences
- Measure the effectiveness of our communications
You can control cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our Services.
Information We Collect from Third Party Sources
- Telecommunications Providers: We work with telecommunications providers to provide temporary phone number services, and may receive information from these providers to facilitate our Services.
- Other Third Parties: We may obtain additional information about you from third parties such as service providers and others. We may combine information that we collect directly from you with information about you that we obtain from such third parties.
How We Use Your Information
SyftCom uses the information we collect for the following purposes:
Providing and Improving Our Services
- To provide, maintain, and improve our Services
- To process transactions and fulfill your requests
- To provide customer support and respond to your inquiries
- To develop new features and functionality
- To personalize your experience with our Services
Communications
- To communicate with you about our Services
- To send you important notices about changes to our terms, policies, or Services
- To send you promotional communications (which you may opt out of)
Analytics and Research
- To analyze how our Services are used
- To conduct research and analytics to improve our Services
- To measure the effectiveness of our marketing campaigns
Legal and Safety
- To comply with applicable laws and regulations
- To enforce our Terms of Service and other policies
- To protect the safety, rights, property, or security of SyftCom, our Services, our users, and the general public
- To detect, prevent, and respond to fraud, security issues, and other harmful activities
Business Operations
- For accounting, auditing, and other internal business purposes
- In connection with business transfers such as mergers or acquisitions
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You may have the right to access the personal information we hold about you and to receive a copy of that information in a portable format.
Correction and Updates
You may have the right to correct or update inaccurate personal information we hold about you.
Deletion
You may have the right to request that we delete your personal information, subject to certain exceptions.
Restriction and Objection
You may have the right to restrict or object to our processing of your personal information in certain circumstances.
Opt-Out Rights
- Marketing Communications: You can opt out of promotional emails by following the unsubscribe instructions in those emails or by contacting us atsupport@syftmobile.app.
- Cookies: You can control cookies through your browser settings.
How to Exercise Your Rights
To exercise any of these rights, please contact us at support@syftmobile.app or through the contact methods provided at the end of this Privacy Policy. We may need to verify your identity before processing your request.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to know what personal information we collect, use, disclose, and sell about you.
- Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not currently sell personal information as defined by the CCPA.
- Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
Texas Privacy Rights
Texas residents have certain rights under Texas law, including protections under the Texas Identity Theft Enforcement and Protection Act. Texas law requires us to implement reasonable procedures to protect personal information from unauthorized access.
Other State Privacy Rights
Residents of states including California, Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia may have privacy rights under their respective state privacy laws. Texas residents should be aware that Texas has specific privacy protections under the Texas Identity Theft Enforcement and Protection Act. Please contact us at support@syftmobile.app for more information about your rights under applicable state laws.
Information Related to Children Under the Age of 13
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@syftmobile.app
Contact Form: Use our contact form